Personal data management
We respect your privacy. In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, you have specific rights regarding your personal data. Please use the options below to submit your request. We will review it and respond within the timeframes stipulated by applicable regulations.
How we process your request
When you submit a request via this page, our service provider (Consentmo) processes your email address and certain technical information (such as your IP address) solely to verify and process your request, prevent abuse, and maintain a compliance history, acting as a data processor on our behalf. For more details, see the Consentmo data processing agreement.
Security note: to protect your privacy, we may need to verify your identity before processing certain requests.
Access or download my data
You may request a copy of the personal data we hold about you, including account information and order history. Where possible, this data will be provided to you in a commonly used electronic format, in accordance with your right of access and right to data portability.
Enter your email to confirm your identity.
Response time: we will respond within the timeframes set by applicable regulations (generally one month, which may be extended to three months for complex requests).
Correct my information
If you believe that the personal data we hold about you is inaccurate or incomplete, you may request its rectification, in accordance with your right to rectification.
Enter your email to confirm your identity.
Delete my data
You may request the deletion of your personal data associated with our store, in accordance with your right to erasure (right to be forgotten).
Enter your email to confirm your identity.
⚠ Important: we may retain certain information when required by law or for legitimate reasons (e.g., accounting and tax obligations, security, fraud prevention, or retention of transaction-related data).
My privacy choices
Manage your privacy preferences: you can, depending on the case, withdraw your consent for tracking or customize your cookie preferences, in accordance with your right to object and withdraw consent.
Other requests and questions
If you wish to submit another type of request (for example, an objection to the processing of your data or a question regarding your consent), please contact us so we can assist you.
Email: bonjour@dekercoet.com
Contact information
For any questions regarding your data protection rights or this page, you can contact us:
Email: bonjour@dekercoet.com
Address: 13 rue des Saints-Pères, 75006 Paris, France
Complaints
If you believe that your requests have not been handled satisfactorily, you have the right to lodge a complaint with the competent supervisory authority. In France, this is the CNIL (Commission Nationale de l'Informatique et des Libertés): www.cnil.fr